MD ANSWERING SERVICE

1-800 We Answer
Answering Service

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www.mdansweringservice.com

 

MD Answering Service

 

 

1-800 We Answer, a trusted and professional answering service company since 1969, announces the formation of MD Answering Service. MD Answering Service is dedicated to serving medical professionals throughout the USA. 1-800 We Answer can provide you with a professional and reliable medical answering service. It doesn’t matter whether you’re a large heath care center, a sole practitioner or have a group of medical offices throughout your region, state or nationwide. MD Answering Service will provide you with a trustworthy medical answering service so you can keep your various lines of communication open and running smoothly at all hours, all the time.   

When it comes to medical answering service, you should entrust your important patient and medical related calls to only the most qualified, HIPAA compliant and capable medical answering service available, and that’s 1-800 We Answer/MD Answering Service. 1-800 We Answer is a medical answering service industry leader. Our company equips our medical answering service accounts with all the latest technology, and provides the support, personnel and telecommunications expertise to serve your medical answering service needs like no one else can.     

1-800 We Answer has proudly and responsibly been answering important medical calls for doctors, sole practitioners and medical institutions of all kinds for over 35 years.  We’ve earned our industry leading reputation by consistently and seamlessly answering healthcare related calls when needed by the medical community: after-hours, 24/7, even 365-days a year. We’ve answered millions of phone calls for thousands of doctors’ offices and health care centers throughout the US.  We always employ sound judgment when to contact you after-hours. When you partner with 1-800 We Answer, your emergency calls won’t be improperly routed. Our skilled, well trained live operators dispatch  emergency calls only after a 1-800 We Answer manager checks each call manually to confirm its urgency before you or your on-call physician are contacted. We are well aware of the importance of your time away from your medical office.

When you entrust 1-800 We Answer to handle and manage your patient and medical calls, you are assured of getting the best medical answering service and support possible. 1-800 We Answer will provide excellence in medical answering service coverage cost-effectively, and you will have a capable staff of professionals to support your service needs: we provide outstanding customer service and technical support to all of our clients. 1-800 We Answer is there when you need them most. Our staff understands the importance of being your medical answering service and answering each call courteously and in a caring manner.  

1-800 We Answer employs only dedicated and articulate live operators.  Candidates are intensely pre-screened during our hiring process. Many of our operators are bi-lingual English and Spanish speakers. They will answer every call promptly and will take accurate messages on your behalf.   1-800 We Answer does not outsource. All of our live operators and entire staff are based in the US and work on site, in our midtown Manhattan national headquarters.  Outsourcing to 1-800 We Answer means domestic outsourcing only, and we provide ongoing training for each one of our accounts to ensure that our operators are following protocols to the letter. We practice HIPAA compliance, and our operators understand that patient confidentiality and data security are your practice’s highest priority.  To 1-800 We Answer, the ongoing training of our staff means always providing you with the best quality medical answering service possible.    

When you choose 1-800 We Answer, you can choose from a wide variety of answering services, voicemail and other business support options. We can respond to your call overflow, after-hour or emergency calls. Through our web-interface appointment setting software, we can schedule patient appointments and confirmations to appointment setting and confirmation. We can capably handle prescription dispatch and caller database management. All calls are documented and recorded. All of our affordable services are backed with by our state-of-the art equipment, and you are also provided with all the support help you need so you can spend more of your time with your patients. Isn’t that what matters most? 

1-800 We Answer offers customizable telecommunications capabilities which can be suited for your specific needs.  1-800 We Answer/ MD Answering Service is available whenever you need them on a part-time, over-flow, or after-hour basis.  You decide when and how often you need professional medical answering service coverage. Live operators can take each call or you can choose to have non-urgent calls routed directly to a voicemail system. We can also leave multiple messages in more than voicemail box.  Your messages can be dispatched in a variety of ways: via phone, cell, e-mail, pager, pda, e-mail, voicemail or fax.  

1-800 We Answer / MD Answering Service wants to help your medical practice grow and flourish. Allow MD Answering Service to answer your calls when you can’t. 1-800 We Answer realizes that when it comes to your patients’ health information, answering important and emergency calls promptly and professionally at all times is of great importance.   

When you choose a medical answering service, the company you hire becomes an extension of your practice. Entrust your patient calls to the most qualified and reliable medical answering service available in the medical industry:1-800 We Answer. MD Answering Service is here to support your healthcare practice and answer patient calls without fail, and as caringly as you would, no matter the day or time.